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New Contributor
Posts: 4
Registered: ‎01-11-2013
My Device: curve 9360
My Carrier: 289abe22

Error 6

I have been trying to save/edit/delete some files and pictures on my phone -curve 9360 but kept getting error 6 message. I removed by media card and battery but it didn't solve it. I also tried to format but I still get error. I can't even format it. Please I need help
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Error 6

Hello mienner

 

Welcome to the forums. 

 

Are the files that you are trying to delete all stored on the media card or are some stored on the device memory? 

-SR

 

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New Contributor
Posts: 4
Registered: ‎01-11-2013
My Device: curve 9360
My Carrier: 289abe22

Re: Error 6

Media card
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Error 6

Hey mienner,

 

When you took the battery and the media card out of the device did you have the media card out and test with saving to the device memory? If you did test did you get the same error 6?

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 4
Registered: ‎01-11-2013
My Device: curve 9360
My Carrier: 289abe22

Re: Error 6

Thanks.
New Contributor
Posts: 4
Registered: ‎01-11-2013
My Device: curve 9360
My Carrier: 289abe22

Re: Error 6

I did that and every other thing was perfect without the media card except the camera pictures are not saving