12-24-2011 12:25 AM
We have an error on app world - error (80003) - Blackberry Identity installation failed. Please try again later...
We have reinstalled the app world - even updated the ID details on the phone browser. But now when I go to my BB ID on the phone under settings, it also gives me an error and I cannot update my details.
The error occurred when we were asked to upgrade app world (Version: 188.8.131.52), since the upgrade - everytime I open app world - this error occur please help...
The problem is - I've bought my sister the exact same phone yesterday and she is very disappointed.
She also gets this exact same error.
We stay in South Africa - Timezone: +2 Harare - Pretoria
12-24-2011 01:03 AM
Hi and welcome to the forums!
I hope this helps!
!KB20712 "Error ID: 3300" displays when trying to purchase an application in BlackBerry App World
Cause 1: This is caused when trying to purchase an application without being logged into My World within BlackBerry App World.
Cause 2: This is caused when a PayPal Security Key is added to the PayPal account. BlackBerry App World Does not Support this security feature.
The following steps will resolve this error message:
Open BlackBerry App World™ storefront.
Press the Menu key and select My World.
Press the Menu key and select Log In.
Enter a PayPal® username (email address) and password.
Once logged into MyWorld with PayPal credentials try installing the application again.
Discontinue the use of the Security Key feature with in Paypal or choose an alternative payment method for BlackBerry Appworld.
12-24-2011 01:21 AM
hi there , try that same mssg that say identity installation failure try again later !!!!! we tried so many times know so i wonder if this phone can fly !!!! if not i will make it fly and hit the wall
12-24-2011 06:48 AM
after installing this app my app world icon has disappeared and i cant find it,can anyone help in getting it back..
12-25-2011 03:05 AM
Doesnt work, cos when you select AppWorld you are immediately told there is a new version for Blackberry Identity available and you need to install it, choose yes or no. I dont get the option of going to the menu. I deleted appworld, re-installed it and still getting the same thing. I have a 9000 bold and kids have 8520's, all the same....
12-25-2011 10:32 AM
Temp repair to the situation, downgrade to previous version of AppWorld, here is link that helped me,
12-25-2011 05:38 PM