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Posts: 1
Registered: ‎01-12-2013
My Device: Curve 9300
My Carrier: Globe Telecom

Error Details: net.rim.device.internal.media.UnloadedMediaException

Hello Blackberry,

 

Why is it that everytime I try to play you tube video, this error occurs..."An error has occured attempting to play media"

 

Please help and enlighten me.

 

Thanks,

Dennis

Hall of Famer III
Posts: 57,599
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error Details: net.rim.device.internal.media.UnloadedMediaException

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB33330 'An error has occurred attempting to play media' is displayed while watching a Youtube video

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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