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New Contributor
Posts: 2
Registered: ‎09-03-2010
My Device: 9700
My Carrier: AT&T

Error ID: 30242 "There were problems completing this purchase."

Trying to purchase Xploding Boxes on my wife's PlayBook via in-app purchase, but it fails every time with this error. I have refreshed App World, uninstalled XB, hard-reset the PlayBook, re-installed XB, all nogo.

 

Error ID: 30242 "There were problems completing this purchase."

 

I cannot find this error message anywhere online. Need assistance, please.

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Hall of Famer III
Posts: 57,560
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error ID: 30242 "There were problems completing this purchase."

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB32888 "There were problems completing this purchase. Please try again or visit BlackBerry App World Support for more information. (Error ID: 30242)" when attempting to complete a purchase in App World on the PlayBook

Sadly, it contains nothing useful...but at least you can be assured that RIM is aware and working on it.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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