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New Contributor
Posts: 3
Registered: ‎02-20-2013
My Device: PlayBook
My Carrier: WiFi Only

Error ID 30252 when trying to purchase apps (both paypal and credit card)

On PlayBook AppWorld, when trying to purchase an app, I get the following error:

 

"There is a problem with your credit card authorization. Please try again or visit BlackBerry World Support for more information. (Error Id: 30252)"

 

I'm 200% sure my credit card details are correct - I have used it several times today and know there is plenty of credit available on it. Have tried entering the card 3 times now.

 

I have also tried PayPal, and I got through to authorizing with my paypal password and have recieved the "You have signed up for preapproved payments" email from PayPal. I guess getting that email means I definitely did enter my password correctly. But it gives me a "Problem encountered with PayPal authorization. (Error: 30252)"

 

So, same error code with both credit card and paypal. Serching the knowledgebase for 30252 yields zero results. Help??

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New Member
Posts: 1
Registered: ‎02-29-2012
My Device: Playbook/9900
My Carrier: ATT

Re: Error ID 30252 when trying to purchase apps (both paypal and credit card)

I've got the same issue using three different credit cards. Help!