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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-02-2013
My Device: Curve 8530
My Carrier: Cricket

Error Message - CRADSDatabase Error (Sync Status) not open

In trying to sync the phone to a new computer, repeated error messages - CRADSDatabase Error (Sync Status) not open.  What is the fix?


Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Error Message - CRADSDatabase Error (Sync Status) not open

Hi Derelihc


Welcome to BlackBerry Support Forums



Sorry to hear that you are having problem while synchronization  , there are no such workaround available for the error you receiving ,So refer this thread please have a look CRADS database error . As suggested you can call your Carrier ti escalate this issue to RIM for further help.


Or start all over again Cleanly "Starting Over" with the Desktop Software (non-BES) 


Good luck 




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