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Super Contributor
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified

Error Message When Trying To Run Media Sync - Please Help!

I have uninstalled, reinstalled (repeatedly) and cannot get Media Sync to work again. Can it be from a newer iTunes update? How can I revert back to a previous version of iTunes?

 

Media Sync will open up, but when it begins trying to get iTunes information, the program crashes...

 

Here is the error message I am getting when I investigate further: 

 

EventType : clr20r3     P1 : blackberry music sync.exe     P2 : 2.0.0.19    
P3 : 49bac5bc     P4 : rim.media.source     P5 : 2.0.0.19     P6 : 49bac5b2
P7 : 1d6     P8 : 20     P9 : pszqoadhx1u5zahbhohghldgiy4qixhx

Contributor
Posts: 14
Registered: ‎03-29-2009
My Device: Storm - 9530 v4.7.0.75

Re: Error Message When Trying To Run Media Sync - Please Help!

same here, except that mine does not display the code.

I would really like that featurebto work!

 

 

Highlighted
Super Contributor
Posts: 266
Registered: ‎03-10-2009
My Device: Not Specified

Re: Error Message When Trying To Run Media Sync - Please Help!

Mine shows that message only when I click something to see further why the program is not working.