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06-24-2013 04:30 PM
I keeping getting the following error message when trying to update my BB software on my BB Bold 9900 using MacBook Pro:
BlackBerry® Desktop Software failed to validate your BlackBerry® device update. Aborting install due to validation failure. Some packages contained unsatisfied dependencies.
My BB Messenger seems to have disappeared but yet is still installed on my phone so I was trying to force an upgrade re your suggestions on some of your other discussions
Solved! Go to Solution.
06-27-2013 08:26 AM
Welcome to the forums.
Have a look at the following article regarding your issue.
Let us know if this helps and if you need any additional help. Have a good day.
06-27-2013 12:24 PM
Much obliged for your response but the same error message comes up when I try to remove programs that I think might be the offenders & the applications list reverts back to the previous list with nothing achieved
07-04-2013 06:19 AM