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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎03-18-2012
My Device: Bold 9930
My Carrier: Verizon

Error Message with attempt to sync pc desktop...COL Transbase FillDelfolderinfo

I am trying to sync my new Bold 9930  device to pc desktop (MS Outlook) and I get an error message:

COL Transbase FillDelfolderinfo. Unable to get default folder for Contacts (same message for calendar, tasks and memo).

I have not had any trouble before udating the desktop version and switching my device.  This problem began about 4 weeks ago and I am unable to find a work around.  What is going on to correct this error message and get the software working again?