10-18-2012 11:04 AM
I can't sem to reset my e-mail on maxis.blackberry.com. Got an error message: "An error occurred during email account validation. Please check the information and try again. If the error persists, inform the subscriber to contact their email account provider."
I've never encountered this problem until now. Have been using the blackberry for 2 years now. I've been re-setting my e-mail account off and on when I have problem receiving mails. But since deleting the e-mail from the web this afternoon, I can't seem to re-set it again. Please help. Maxis technical people have tried and there's nothing they could do. My web-hosting guys checked on their end and everything is clear. I have tried setting the same e-mail on iPad and it works. It's a blackberry problem.
10-21-2012 02:48 PM
Typing www.blackberry.com/integrate in your phone's browser has been known to solve many email-related issues.
Why not give it a try and post back with your results.