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New Member
Posts: 1
Registered: ‎01-13-2010
My Device: 8310
My Carrier: TIM

Error Provider non configured BB 8310 octo telematics

[ Edited ]

Hello to Everybody,

I Have a problem with the BB application octo telematics I encountered the error:


Proviver is not configured when I'm tring to use the apllication.


I have a Bis account

8310 blackberry

Email and internet is working fine with no problems 

The FW release is later than 4.5, like the messago from BB APP World said.


I opened the link of the application that a I sended to my BB and I downloaded the application normally, but when I'mtring to use it I encounter the error.


I called my provider and nobody can say me something, after the erroe I have the possibility to choose my provider, I do it but the erro persist!


There is someone can help me, please?


thanks in advance!


Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Error Provider non configured BB 8310 octo telematics

with a BlackBerry devices you have three parts :

  • voice (phone calls + sms)
  • internet (BlackBerry browser + BlackBerry Messenger + MMS)
  • internet data (all the rest)


depending on your subscription, you may or may not have the last item of the list. Can you use another application like Opera Mini, BOLT, GMail for BlackBerry, ÜberTwitter of Shazam ?


In my opinion you can contact the support of the application first and ask them what are the complete requirements.

The search box on top-right of this page is your true friend, and the public Knowledge Base too: