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New Contributor
Posts: 7
Registered: ‎09-30-2012
My Device: Torch 9800
My Carrier: SFR

Error message when I boot my BB

Hi everybody,

when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".

Could somebody help me?

 

Thanks in advance

 

Patrick

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Error message when I boot my BB

If a battery pull (while your phone is powered ON, of course) doesn't clear the message, an OS reload should.

 

Plug your phone in to your PC and open BlackBerry Desktop Software.  Click Device at the top of the software then Restore.  Choose the most recent restore point and load it.  If you don't have any backups done, with your phone plugged in to BDS, click Device at the top then Backup and do a backup.  Then restore that backup file using the method I described.

 

 

Let us know if that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Highlighted
New Contributor
Posts: 7
Registered: ‎09-30-2012
My Device: Torch 9800
My Carrier: SFR

Re: Error message when I boot my BB

I'm sorry to tell you that the prob is always remaining.

Nevertheless I thank you for having sent an answer.

 

BR

 

Patrick78