04-17-2013 08:28 PM
I can't synchronise my Torch 9800 to Outlook.
My device software version is 6.0 Bundle 2647.
My Desktop Software Version is 188.8.131.52.
Error message is "CRTranRec::GetlinkedRecordId : invalid linked record id"
What can I do please?
04-18-2013 11:38 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!