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New Contributor
Posts: 8
Registered: ‎12-16-2012
My Device: Blackberry Curve 9360/Playbook
My Carrier: Orange

Error message when syncing with Outlook 2010

Hi, I have been trying to sync my Organizer with Outlook 2010 but I am getting an error message: 'A program error occurred at line 131 in .\Error.cpp' . Please does anyone have any suggestions on how I can fix this? Thanks

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Error message when syncing with Outlook 2010

Try the workaround listed here:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB32032&sliceId=2&cmd=displayKC&d...

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 8
Registered: ‎12-16-2012
My Device: Blackberry Curve 9360/Playbook
My Carrier: Orange

Re: Error message when syncing with Outlook 2010

Thanks, I have done that and syncing did progress some way before I received another Error Message: 'CRTranRec::GetLinkedRecordId:Invalid linked record Id

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Error message when syncing with Outlook 2010

Try the workaround here:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB31008&sliceId=2&cmd=displayKC&d...

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 8
Registered: ‎12-16-2012
My Device: Blackberry Curve 9360/Playbook
My Carrier: Orange

Re: Error message when syncing with Outlook 2010

Thanks again. I am still getting error messages, but a different one this time. There is clearly a problem with my Outlook Calendar as my other items are syncing fine. The message I am getting now is: 'ERROR:COLTransBase::MoveFirstSummaryRecord:Unable to move to first or next row'.