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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-02-2013
My Device: BlackBerry Bold 9790
My Carrier: MTN SA

Error on BlackBerry Bold 9790 when receiving calls: net_rim_bb_phone_app(154)

Good day

Hope you could assist me with my error, this phone is not even 2 months old and already have numerous problems. The latest is and error: net_rim_bb_phone_app(154). When receiving a call the phone just keep ringing even if I press the answer key, then it freeze up and keeps ringing till I do a reboot. After start up I get the following error: net_rim_bb_phone_app(154).

Please help!!

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Error on BlackBerry Bold 9790 when receiving calls: net_rim_bb_phone_app(154)

Hey Tinusv,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I suggest creating a backup of your data through BlackBerry Desktop Software (Device>Backup) and then follow the steps in this KB article: www.blackberry.com/btsc/KB11320


Then test the BlackBerry Bold 9790 smartphone prior to restoring any data.


Let me know if you have any more questions.







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