Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎02-27-2009
My Device: Not Specified

Error on backup

I have the current Desktop Manager 4.7.032.  I just started having back up issues.  I have been able to back up but now I get this error msg--"error trying to write to a file".  This happens at the point of what appears to be concluding the back up.  I have wiped my bb and desktop mgr and still get the error.  Any one have any suggestions?
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error on backup

Try this, on your BlackBerry > open the Browser > Options > Cache Operations and delete the cache there.

 

Try the backup again.

 


 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code