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08-09-2013 11:41 AM
08-09-2013 12:34 PM
Hi and Welcome to the Community!!
Please try this sequence:
1) Remove AppWorld from your BB
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
4) Do another Batt-Pull reboot
5) See if it now works.
08-09-2013 01:32 PM
08-09-2013 01:55 PM
08-09-2013 02:40 PM
08-09-2013 02:50 PM
I tried all the steps but nothing worked.
??? The steps themselves didn't work? Or they did work as documented, but did not help to resolve the situation? Please try to help me understand better...for only by my properly understanding you can I hope to provide you with anything useful here.
I'll try the Desktop Software then. I'll let u know when the problem is solved. Thank you for your time.
Good luck and you are welcome!
08-09-2013 03:39 PM
08-09-2013 03:55 PM
I'm still getting the same error message when I try to download the application and I still can't delete the application from my phone because it doesn't give me an option to delete it.
Yes, I think we've discussed that more than once.
I tried all the step you gave me. Nothing seems to be working.
And I still cannot tell exactly what that means (refer to the first half of post 6 above).
My main problem is that under the application list, I can't find the delete option for the application on the menu button.
Yes, we've discussed that as well a few times. Yet you have left me completely in the dark regarding how the use of the Desktop Software worked out.
I'm even thinking of giving up because I followed all the steps but I just can't seem to delete the application.
That would be a choice only you can make. It would so greatly help me to help you if I could understand your situation better, most especially the precise results of the things I ask you to try. But, your responses continue to be so very general and vague, with multiple interpretations possible from your words, that I cannot understand how those things work out. Consequently, I am at a loss as to how to help you. I need to understand in order to help you, yet your words do not help me to understand, no matter how many times I seem to ask you for clarification. So I am even more lost than you are.
08-09-2013 05:26 PM