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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-01-2012
My Device: Bold 9790
My Carrier: Vodafone

Error synching Windows 7 Contacts with Desktop Manager



I'm new here and would appreciate any help you can give.


I''m having trouble synching the email addresses in my Windows Contacts file with my Blackberry.  Not all email addresses synchronise properly, which is probably because they are sourced from several different databases previously.  There doesn't seem to be a way to map the fields accurately as the Windows 7 contacts folder shows the field as "E-mail Address" and the Desktop Manager shows the field being imported from Windows as "Preferred Address".  This mapping only transfers those addresses which were previously exported from a BB/Lotus Notes database.


I've tried exporting to csv's and changing the field names as well as importing through Outlook 2010 rather than WIndows but with no success.


Has anybody else had this problem and found a solution?


Any advice or suggestions welcomed.