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New Member
Posts: 1
Registered: ‎02-12-2013
My Device: Torch 9810
My Carrier: Proximus

Error when synchronizing Torch calendar with outlook

Home laptop: PC - windows 7 64 bits - Outlook 32 bits - BB desktop

Smartphone: BB Torch 9810


The synchro of BB calendar with Outlook used to work perfectly well until a couple of weeks. I tried then to replace all the data of Outlook calendar by those of BB calendar: the process stopped in the middle. The Outlook calendar is now empty, and BB agenda intact. When I try to redo the same synchro (unidirectional of course to avoid to erase my BB calendar), the process stops in the middle with the following message :

" CRT ran Rec:: GetLinkedRecordld : Invalid linked record ld "

I did not change anything to Outlook. The synchro of the contacts works perfectly well, as the music or images.


I also synchronize this Torch with another PC at work, as I always used to do it, and it continues to work perfectly well...


What happened on my home laptop ?

Hall of Famer III
Posts: 58,391
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Error when synchronizing Torch calendar with outlook

Hi and Welcome to the Community!

Here are KBs that discuss that error:

  • KB31008 During contact synchronization using BlackBerry Desktop Software the error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed
  • KB33247 During Calendar sync using BlackBerry Desktop Software the error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is encountered

Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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