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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-09-2013
My Device: 9380
My Carrier: Airtel

Error while downloading app from Blackberry app world.



I have BB curve 9380 OS 7.0

I always got an error while downloading app from appworld


1.  Through my PC, BB 9380 connected through USB. The error is

Your device is being accessed by another application on your computer. Please close all other browser windows and try again  I have tried a lot no progress.


another error sometimes I used to get is Content protection enable disable it.


2. Through my 9380, wifi configured, while accessing through smartphone web browser, after Login to appworld it prompts an error.  Cookies disabled in your browser. Please enable it to continue.

 But in browser options -> Accept Cookies -> check box is checked up.




Request you guys please help me to get rid from this embarrassing errors. Since 8 months when I have brought this curve 9380 I haven't got an opportunity to install a single apps.


Help is an part of appreciation.




Vikas Thakur

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Error while downloading app from Blackberry app world.

Hi vikasthakur232 and welcome to the BlackBerry Support Community Forums!


Have you tried installing BlackBerry App World via your BlackBerry Browser? You should be prompted to install it when accessing www.blackberry.com/appworld from your BlackBerry Brower.






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