01-29-2009 01:20 AM - edited 01-29-2009 01:21 AM
I'm having issues trying to download etrade mobile pro on my bold. From the etrade site, I'm instructed to go from my phone to etrade.com/mobile to directly download this app to my phone. When there, I get an message stating I need Adobe Flash player to view the site (there are no etrade download radio buttons). When I attempt to download adobe flash player, I get an error saying the file is too large.
I need help installing mobile pro to my bold. Do I need an abode flash player liscense? Would anyone be willing to walk me through the process?
Solved! Go to Solution.
01-29-2009 01:28 AM
Sorry but you cant get flash to work on the Bold, or any other BB devcie.
I would contact the etrade program makers (support) and ask for the direct link to download it as it wont work on the BB.
Actually, I dont know of any mobile that would be able to use Flash so I dont see why they would set up the mobile website to use flash.Sounds like someone forgot some basic web issues when programming their mobile website...
Gee, wonder if they've had many people using their program on mobiles!!
01-29-2009 01:36 AM
Hi and welcome to the forums!
Are you using mobile etrade.com?
There isn't any flash content displayed there.
01-29-2009 02:30 AM
01-29-2009 02:52 AM - edited 01-29-2009 02:54 AM
The link I sent you is expressly for mobile users.
Start the browser go to options, select browser configuration.
Check all boxes. Under browser identification select Blackberry.
That is the browser I used for the site. If you still have problems
change that option to IE or Firefox, see if the problem continues.
Before you try the site again, use the browser cache option and clear all
01-29-2009 04:34 AM
Thanks so much for your help so far.
I tried all you recommended without success. With each attempt, I continue to get the same page (adobe reqiured and blank).
Not sure what I'm doing incorrectly?
01-29-2009 05:07 AM
This is the address I get in on.
Just copy it and paste to your browser.
01-29-2009 05:25 AM - edited 01-29-2009 05:29 AM
Oh you are awesome!
I just now got it to work. I changed my browser again, then did a hard reset. I tried the whole thing all over again and it worked. The link you provided worked. I cannot thank you enough for the support tonight.
PS - I tired to kudo you. Hope I did it right.
01-29-2009 05:30 AM
Glad you got it working.