Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎10-25-2013
My Device: BlackBerry Q10, Curve 8520
My Carrier: Megafon

Evernote issue in AppWorld

AppWorld site says Evernote 5 available for all devices including my old 8520 - http://appworld.blackberry.com/webstore/content/1700/  but when I'm going to install it via AppWorld on device, it shows only old version 3.6.

Evernote support confirmed that the app should be available and suggested to address to AppWorld support.

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Evernote issue in AppWorld

Hello,

Actually, for this issue, it's Evernote who should be making the contact. Only the developers have access to something called the Vendor Portal through which issues can be directly escalated to BlackBerry. End users have no such channel for BBWorld issues. Hence, Evernote needs to escalate the issue, not encourage you to do so. Lastly, posting here in this public user-to-user community does not achieve any reporting of the problem to the BBWorld admins.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 3
Registered: ‎10-25-2013
My Device: BlackBerry Q10, Curve 8520
My Carrier: Megafon

Re: Evernote issue in AppWorld

Thanks you for reply. "End users have no such channel for BBWorld issues" - that's why I'm asking here. Since I found no other way and Evernote support does not want to fix the issue by themselves.