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Contributor
Posts: 28
Registered: ‎08-09-2013
My Device: 9780
My Carrier: Wind Telecomunicazioni Spa

Exact Wipe/Erase procedure for Bold 9780

Hi guys, after 4 years I think is time to wipe/erase/formatting my BB9780.

I go to Avanced settingsand digit "blackberry". ok 

I have controlled all my App I have to reinstall.

I have already make a Backup on my Pc.

 

But I would to know the right steps I have to do without forget anything.

 

Ps. 1-I have BBProtect disable since 15 days, and related backup!!!

       2- I have also a Mac. I have to use Mac or Pc for reistalling?

 

Thanks for all

Giuliano
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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Exact Wipe/Erase procedure for Bold 9780

Hi giuliano1969

 

 

Before performing a security most important thing is to do a proper backup of your device , for help you can refer to this Article : How To Backup Your BlackBerry

 

Once you have your backup you can perform a security wipe within your device , Refer to this KB Article for help :

 

KB14058 : How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option

 

You can later on restore your backup data using Desktop software :

 

KB10339How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file

 

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