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BlackBerry® OS Smartphones

Posts: 28
Registered: ‎08-09-2013
My Device: 9780
My Carrier: Wind Telecomunicazioni Spa

Exact Wipe/Erase procedure for Bold 9780

Hi guys, after 4 years I think is time to wipe/erase/formatting my BB9780.

I go to Avanced settingsand digit "blackberry". ok 

I have controlled all my App I have to reinstall.

I have already make a Backup on my Pc.


But I would to know the right steps I have to do without forget anything.


Ps. 1-I have BBProtect disable since 15 days, and related backup!!!

       2- I have also a Mac. I have to use Mac or Pc for reistalling?


Thanks for all

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Exact Wipe/Erase procedure for Bold 9780

Hi giuliano1969



Before performing a security most important thing is to do a proper backup of your device , for help you can refer to this Article : How To Backup Your BlackBerry


Once you have your backup you can perform a security wipe within your device , Refer to this KB Article for help :


KB14058 : How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option


You can later on restore your backup data using Desktop software :


KB10339How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file



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