Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-08-2008
My Device: Not Specified
Accepted Solution

Excel issues

I am having issues with the copy of Excel that came installed on my Blackberry Bold - when I attempt to open any Excel files, I get the following message - Missing resource com.dataviz.dxtg.stg.resource.SheetToGo


Anyone have any thoughts?



Posts: 95,472
Likes: 24,537
Solutions: 6,394
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Excel issues

Open SheetsToGo or WordToGo > check for updates and allow the update to the program. Don't get the premium paid version, just the update to DocumentsToGo.


With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.


And try again.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code