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New Member
Posts: 2
Registered: ‎11-18-2012
My Device: Bold 9780
My Carrier: Rogers

Exporting/Syncing Memos

I used to be able to export my memos into an Ascii file.  Now with new 7.1 version of Desktop software, I can't even sync them!  I don't have any of the software listed in the supported organizer software list.  It's not fair that you have to have to buy Lotus notes or Outlook to be able to save your memos!!  Am I missing something and there is a way to do this without having special software on my PC?

Hall of Famer III
Posts: 59,062
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Exporting/Syncing Memos



For PIM support, this KB governs:

  • KB12268Synchronization support for BlackBerry Desktop Software for Windows

Not having any "insider" insight, we can only surmise that RIM has made business decisions about which PIMs to support...it would be a bit economically impractical, I'd think, for they to attempt to support all PIM apps out there. But, regardless of the "why", that KB governs compatibility.


If you need an older version for compatibility, you can obtain that here:

ASCII/CSV exporting has indeed been removed from the 7.x version...consequently, you need to fall back to the 6.x version in order to have that function.


Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700
My Carrier: vodafone

Re: Exporting/Syncing Memos

try backing up is full version it will let you backup anything you choose as which you can choose to backup your memos
Posts: 96,056
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Exporting/Syncing Memos

waelgasar wrote:
try backing up is full version it will let you backup anything you choose as which you can choose to backup your memos

That's not complete information. The user wants their memo data in an ASCII format. Backing up their device does not create an ASCII file. The post made by Sdgardne will be the best solution.

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