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New Contributor
Posts: 2
Registered: ‎01-10-2012
My Device: Playbook 32gb; Bold 9900
My Carrier: Rogers

Extremely slow sync of contacts

I upgraded Desktop Manager (an incremental upgrade in 7.1) and am trying to sync contacts.  "Getting Status Information from Outlook Contacts" stage is taking one full minute per contact.  At this rate it will take many hours to absorb all my contacts.  Not acceptable.  What can I do?



New Member
Posts: 1
Registered: ‎11-13-2009
My Device: Not Specified

Re: Extremely slow sync of contacts

I have the Same issue.

Windows 8, Outlook 2013, BB9900, latest BB software and desktop software.

Tried clean reinstall, and wiping BB to no effect.

Tried downgrading to desktop software version 6.1 but it is not compatible with Outlook 2013