12-20-2012 07:09 AM
I am using BlackBerry 9350 since 1 year almost without any issue. Now today morning RIM NOC team notified me for an incident impacted Browsing/ FB/Twitter apps. Once the thing restored everything started working except my Facebook.
The news feed or FB wall is not loading and giving error 2001 (Facebook returned an unknown error) rest everything FB chat, Profile, Frnd list is working. I have tried reinstalltion/ deletion of App through App world & desktop manager but nothing helped to resolve this.
Please post some solution as without Facebook wall its useless to use the FB and BB service.
12-20-2012 10:18 AM
I am having the same problem! I have tweeted Blackberry help, but haven't received an answer. Let me know if you find out an answer!
12-20-2012 10:45 AM
I am relieved that I am not th only one having this issue. I am NOT a techie, so had no idea what to do next.
12-20-2012 10:48 AM
Im glad im not the only one either ive had this problem since this morning and was starting to lose the head! I've tried everything -uninstalled /reinstalled FB, taken my battery out but nothing has worked. I cant even log into my FB now!
BB are saying this message is coming from FB well i can get onto my FB using the computer just not using my BB, people who have other phones aren't getting this problem only BB users - get this sorted BB!
This is the reason i wont be staying with BB for my upgrade in January!!
12-20-2012 11:05 AM
I tweeted @BlackberryHelp and they were of NO HELP whatsoever. They just say that it is a Facebook error and to try again later. Gee...thanks for the AMAZING help! *eye roll* Im getting really upset at this point!
12-20-2012 11:14 AM
12-20-2012 11:39 AM
No....is there a number or email contact for Facebook? Considering BB isn't helping and saying that its FB's problem....maybe we should go straight to the source.
12-20-2012 01:21 PM
I have been having the same problem since I was forced to upgrade to the new facebook application. I have not been able to see the newsfeed or much else since. I have been having this problem since yesterday. I have emailed for help several times and have received no answer. I have also tried uninstalling and reinstalling the application several times with no success. I still receive the same error 2001 code everytime, if I can even log in! Is there anyway to install the old version again?