Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 15
Registered: ‎06-14-2009
My Device: Not Specified

Re: Facebook 1.6 problems

I have the application on the phone... It shows up in the Options -- Advanced --> Applications.  I have deleted it, rebooted it, taken the battery out, and reinstalled it.. it does not show up anywhere except get listed as one of the application on the blackberry.

 

 

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Facebook 1.6 problems

It sounds lke it is hidden somewhere on your phone.  You may have said this already, go to the home screen and press menu key, SHOW ALL... do you see it anywhere there? 

 

 http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB17177&slic...

 

Also try changing your theme to see if it shows up...

 

http://supportforums.blackberry.com/rim/board/message?message.uid=126424

Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Contributor
Posts: 15
Registered: ‎06-14-2009
My Device: Not Specified

Re: Facebook 1.6 problems

I tried the different themes that are available..

I am under the control of a BES, so I cannot upgrade my device software to v4.5 its currently at v4.2

Is there any place to download facebook app 1.5 still?

 

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Facebook 1.6 problems

oh yuk..... i am not sure if you can still download 1.5 or not.  I will investigate and see what my forum friends say.

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Contributor
Posts: 15
Registered: ‎06-14-2009
My Device: Not Specified

Re: Facebook 1.6 problems

I downloaded and installed App World. It shows up in MyWorld... I click on the facebook app and click on the "Run" button... nothing.. nada.. zip.. zilch! don't see nothing!  App World says that its installed...

 

 

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Facebook 1.6 problems

Do you know if anyone else on your BES that's upgraded and can still use the app? I found this KB article saying that the app can be prevented from being used by pushing IT Policies to your phone:

 

http://www.blackberry.com/btsc/KB17760

 

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
Retired
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: Facebook 1.6 problems

We are looking into this for all of you.

 

It looks like most people are running a flavour of 4.2. Can I get the exact versions?

 

i.e. 4.2.1.79

______________________________________________
The only stupid question is the one you don't ask before you reboot the BES.
Contributor
Posts: 15
Registered: ‎06-14-2009
My Device: Not Specified

Re: Facebook 1.6 problems

So I convinced our mobile support team to let me upgrade the device software to v4.5. I then installed FB 1.6 and now everything is well and good. It is all working.

 

 

I really appreciate all the help given to me by the forum experts.  You all are amazing. I got some inkling on what to try and look for the next time I run into issues with the BB...

 

Thanks all.

 

 

Retired
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: Facebook 1.6 problems


CerealBypass wrote:

We are looking into this for all of you.

 

It looks like most people are running a flavour of 4.2. Can I get the exact versions?

 

i.e. 4.2.1.79


 

I'm also looking for your carrier as well.

 

Glad to hear you got it going spicedude. Enjoy all those lovely new features that 4.5 brings Smiley Happy

______________________________________________
The only stupid question is the one you don't ask before you reboot the BES.
Contributor
Posts: 10
Registered: ‎06-10-2009
My Device: Not Specified

Re: Facebook 1.6 problems

I'm still having this issue....I'm the original poster.

 

I have uninstalled/reinstalled from AppWorld as well as the facebook page and the blackberry mobile site.  In AppWorld it does show up as being installed and lists the RUN button as someone else had mentioned, but if I click it, nothing happens.

 

I am with AT&T and using 4.2.1.72

 

I've changed themes/shown all icons, etc.  No Luck.

 

I've done restarts and battery pulls....No Luck.

 

Registered Host Tables....NO LUCK....anything anyone has suggested, I've tried it.  Smiley Sad

 

Really do wish I could reinstall 1.5, but at least it worked for me.

 

I do appreciate all the help that has been offered here.