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02-15-2011 04:35 PM
Since yesterday, the facebook app on my phone(8530 curve) worked fine. I would always recieve notifcations when friends woul message me, comment on status', pictrues, etc. but yesterday for some reason, my facebook started to get buggy. It would tell me that it wasn't able to fufill my request and would display an error code at the end of that message. After 100 times of trying to log in, eventually it would let me, but then it would sign me out right away.
I was told to take out my battery & put it back in, and that worked. However, today I am not recieving notifcations. Half way through the day, I got a message that appeared on facebook when I logged in & it said something about my push notifications not being on and I would recieve a message telling me when they were working? I have no idea what that means and I have no idea how to turn push notifications on?
I checked my settings on my computer for facebook, and everything is fine. I receive facebook notifcation e-mail on my hotmail(no spam) but the notifications just won't appear on my phone.
How can I fix this? I have tried reinstalling facebook already.
02-22-2011 09:18 AM
There are 2 articles from our BlackBerry Technical Solution Center which might help you with the Facebook Notifications:
KB17087 - Push and email notifications are received for the same item, or no notification is received when using Facebook® for BlackBerry® smartphones
KB14358 - Notifications are not received from Facebook for BlackBerry smartphones
Have a look at these two articles and let me know how you make out.