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New Contributor
Posts: 2
Registered: ‎12-20-2012
My Device: Torch
My Carrier: o2

Re: Facebook Icon not working

thanks - not sure how to turn on my wi-fi on the blckberry's but we have it for the laptop etc so i will look it up , cheers

 

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Facebook Icon not working

Tap the top ribbon to open Manage Connections. Enable the wifi box. Scroll down a little further and you'll see the "Wifi Network" menu. Open that and connect just as you would with your laptop.

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Member
Posts: 1
Registered: ‎12-20-2012
My Device: Blackberry curve 8530
My Carrier: verizon

Re: Facebook Icon not working

I can go into FB through the notifications just not through the icon  driving me nuts

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Facebook Icon not working

Updated Info:

This error is caused by a Facebook server error (API errors) and is not an error on the BlackBerry server side.

See the following KB for more info: http://www.blackberry.com/btsc/KB25378

Again, from what I've been told the issue is being worked on. Right now the workaround is to use WiFi (you may have to turn off the mobile network completely.) For some reason the mobile network connection to FaceBook isn't working as expected.

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 2
Registered: ‎12-20-2012
My Device: 3G 9310 Curve
My Carrier: Boost Mobile

Re: Facebook Icon not working

The error is gone.  My news feed now refreshes without 2001 popping up.

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Facebook Icon not working

The issue has been resolved.

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!