10-17-2013 12:41 PM
After the last but one upgrade for Facebook I am notified of a new messenger message by sound and star but the display says No Message. Have tried uninstalling and reinstalling but to no avail.
10-20-2013 10:17 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of Facebook for BlackBerry are you currently running? Also if you clear the Facebook cache by going into Facebook and press Menu>Options and scroll to the bottom and then try to access the message, does it appear?
I look forward to your reply.
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