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New Member
Posts: 1
Registered: ‎12-20-2012
My Device: Blackberry Bold
My Carrier: Sprint

Facebook error

I keep getting the following message: The facebook server has retruend an unknown error and is not able to fulfill your request. I had seen that it had something to do with photos but I deleted some...I still get the same error...any ideas or help...

Guru II
Posts: 22,041
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Facebook error

There is currently a Facebook problem. 

This error is caused by a Facebook server error (API errors) and is not an error on the BlackBerry server side.

See the following KB for more info: http://www.blackberry.com/btsc/KB25378

Again, from what I've been told the issue is being worked on. Right now the workaround is to use WiFi (you may have to turn off the mobile network completely.) For some reason the mobile network connection to FaceBook isn't working as expected.

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Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700
My Carrier: vodafone

Re: Facebook error

what's your internet connection data plan internet or blackberry internet service ??