Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎08-13-2012
My Device: Tour 9630 v5
My Carrier: Verizon
Accepted Solution

Facebook installed but cannot find

Pardon my ignorance. I attempted to update to a new version of Facebook, but after updating I couldn't find it listed anywhere. I then went into AppWorld and installed it again. When I now go into AppWorld it says "Installed" but again I cannot find it. (I have never downloaded anything in AppWorld anymore.) Thoughts?

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook installed but cannot find

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.


If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎08-13-2012
My Device: Tour 9630 v5
My Carrier: Verizon

Re: Facebook installed but cannot find

Thanks. I see it in the Applications folder. When I click on it, it opens the browser to a "Facebook for Blackberry Smartphones" page. I choose "Download Now". Choose "Download". See msg saying "Facebook already exists. Replace verion 2.0.0.50 with version 3.1.0.17?" Choose "Replace". It downloads. See msg saying "The application was successfully installed". Works now. I don't know what happened earlier. Thanks again.

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook installed but cannot find

Good, you've upgraded FB now, and you're ok?

 

You can move the FB icon from the FB folder to the main screen if you like... scroll to the FB icon > click the Menu key > Move to Folder > select Home Screen

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎06-04-2013
My Device: curve 8900
My Carrier: Nepal Telecom

Re: Facebook installed but cannot find

i tried every folder but could not find it and also it is installed on option......aplications

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook installed but cannot find


yamraz wrote:

i tried every folder but could not find it and also it is installed on option......aplications


1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎06-04-2013
My Device: curve 8900
My Carrier: Nepal Telecom

Re: Facebook installed but cannot find

i have already tried everything you said but can't find it.............i have curve 8900 and os 5.0.0.90, i have re tried to install and replaced it with same version facebook 4.0.0.13, it says installed successfully but can't find it in whole mobile......help me

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook installed but cannot find

I am trying to help you.

 

Read this link and follow the directions:

 

Facebook icon is missing from the BlackBerry smartphone after upgrading the Facebook application

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code