12-20-2012 06:30 AM
My facebook has died overnight. It was working fine yesterday, but would not connect to the news feed today. I uninstalled the programme, and downloaded it again, and the same issue continues, it connects to my messages but not the newsfeed. Each time I connect I get a pop up saying 'The Facebook server has returned an unknown error and is not able to fulfil your request. (2001)' Does anyone know what has happened and how I can rectify this?
I have a Bold 9900, on O2 (UK).
12-20-2012 06:49 AM
Welcome to BlackBerry Support Forums
First check this Knowledge Base Article regarding
KB25378 : Facebook 2000 series error codes in Facebook for B
You can see that those error are generated from th
After reboot Log in to FaceBook for BlackBerry .
12-20-2012 08:49 AM
I am having the exact same problem. I installed the newest facebook update with no improvement. This coupled with my inability to search Google over the last week, is going to push me right into a new phone. No other phone in my house is having this issue. Ugh. (iPhone, Samsung)
12-20-2012 10:27 AM
Exactly the same issue here with a 9900 on o2. It was working fine until i updated the OS on the phone (officially, through Blackberry Desktop Manager) and then Facebook stopped working
12-20-2012 10:41 AM
I understand that the errors are returned by the FB server, but when I access FB on my 9700 via my home Wi-Fi connection, FB works just fine. Switch to a mobile (3G) connection, and I get the error message.
(This is on 2 family Blackberry devices).
12-20-2012 10:52 AM
12-20-2012 01:20 PM
As you all can see everyone is having problem with newsfeed ,and it has nothing to do with new FaceBook version.Please have patience I am sure it will fix within a few hours ,No need to Uninstall FaceBook for BlackBerry from your device.
I hope everyone understands.
12-20-2012 02:37 PM