06-14-2013 06:43 AM
since upgrading to Facebook v.22.214.171.124 i am recieving FB notifications on my BB but am unable to access them. when i press the logo for notifications nothing happens. any ideas?
06-14-2013 12:01 PM
Welcome to BlackBerry Support Forums
After updating your Facebook application have you performed a battery pull restart ! Please do it by removing the battery while your device is Powered On , wait for a min. then reinsert it back . After reboot please check again if you can access Facebook application.
06-15-2013 01:49 AM
i have tried restarting, just tried your suggestion now. i have also uninstalled and reinstalled the FB app, and reset the notification settings, but i am still unable to access notifications.
06-15-2013 03:54 AM
Reinstalling facebok application should have worked , if it still not working can you try reinstalling Facebbok application , do it like this :
Try it and let see if it works.
06-18-2013 04:41 AM
have tried your suggestion (twice), still not able to access notifications and I just realized that i cant access freind requests either (the personal message function does work). thanks for your help, is there any way that i can reload the older version of FB?
06-18-2013 12:27 PM
If still unable to access , then next will be a battery pull restart , if it fails then On your device Go to options > Device > Application Management > Scroll down to Facebook application > Highlight Facebook > Click on Edit permission ( Edit everything to allow ) then try again.
I have send you a Private message , can you check that !