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New Contributor
Posts: 2
Registered: ‎06-19-2012
My Device: Bold 9900
My Carrier: MTN

Facebook search error

Hi there.

 

i hope that i am posting this in the correct place, if not please feel free to move it.

 

i am receiving an error when i try to search for people or pages in facebook.

 i get error: "The facebook server has returned an unknown error and is not able to fulfill your request (2018)"

 facebook Response Error: This API call could not be completed due to resource limits.

 

This is happening on my Bold 9900. 7.1 Bundle 1149(v7.1.0.342, Platform 5.1.0.276)

                                             facebook version:  v3.0.0.17

 

i see some posts on this, but no real answers regarding this. i have done a battery pull (more than once) and have installed and reinstalled the facebook application.

 

i would really appreciate it if someone could point me in the right direction to getting this issue sorted out.     

Hall of Famer III
Posts: 58,133
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Facebook search error

Hi and Welcome to the Community!

 

Not knowing what you have already seen, I risk giving you redundant information. Nevertheless, here is a KB that discusses that error:

  • KB25378 Facebook 2000 series error codes in Facebook for BlackBerry smartphones

 

Hopefully it contains something useful!

 

Good luck and let us know!


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New Contributor
Posts: 2
Registered: ‎06-19-2012
My Device: Bold 9900
My Carrier: MTN

Re: Facebook search error

Hi sdgardne

 

thank you for the reply.

 

i did read that KB post already before posting, but unfortunately it isn't of much help.

I'm not sure what can be done about it as i have tried all the steps as mentioned in my initial post.

 

is there anything else that i could possibly try to remedy the problem?

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Facebook search error

It is not really a problem with the Blackberry phone nor the Facebook app as this has been caused by the Facebook server returning you the error message. It affects all mobile apps connected to Facebook.

9900 has an awesome browser. you may try to access the Facebook full page with it and search who you need to search.


Ron
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