01-09-2013 11:01 AM
After i updated my fb app on my curve 8520 i no longer have any sound alerts working for facebook... I've tried re-installing, and doing battery pulls but to no avail... All alerts are turned on, Is this just a glitch with the app and i need to wait on a new update ?
01-14-2013 01:38 PM
Welcome to the forums.
Try clearing your Sound Profiles database using the BlackBerry Desktop Manager as shown here:
Remember before doing any of the steps in the article to backup your BlackBerry data. Here is how to backup:
Once you clear the database test again to see if you have the same issue.
Hope this helps. Let us know if you need any other help. Have a good day.