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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-09-2013
My Device: Blackberry Curve 8520
My Carrier: O2

Facebook sound alerts not working

After i updated my fb app on  my curve 8520 i no longer have any sound alerts working for facebook... I've tried re-installing, and doing battery pulls but to no avail...  All alerts are turned on,  Is this just a glitch with the app and i need to wait on a new update ?

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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Facebook sound alerts not working

Hello lins2681

 

Welcome to the forums. 

 

Try clearing your Sound Profiles database using the BlackBerry Desktop Manager as shown here: 

 

How to clear the user content databases from the BlackBerry smartphone

 

Remember before doing any of the steps in the article to backup your BlackBerry data. Here is how to backup: 

 

How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows

 

Once you clear the database test again to see if you have the same issue.

 

Hope this helps. Let us know if you need any other help. Have a good day. 

 

-SR

 

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