Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 7
Registered: ‎10-18-2009
My Device: Storm

Facebook v1.7 has shrunk on my Blackberry Storm!

Hiya, My new app for the Facebook v1.7 on the Storm has shrunk and i cannot seem to naviagte around it and cannot find any links in forums. The latest Facebook has shrunk and when i go back to my old one (v1.6), it still seems to be the same size, i will attach a photo about it. When i also use it horizontally nothing happens so i have to use it vertically, hope you guys can help asap.

 

Kit

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

I am not sure what you are saying about shrunk.. please help me to understand.. thanks!   by the way, glad you are here! 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
New Contributor
Posts: 7
Registered: ‎10-18-2009
My Device: Storm

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

Ok thanks for welcoming me, basically since i got the upgrade the Facebook app has minimised and very hard to navigate and it means it doesn't fit the whole screen as it normally does, why has this happened?

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

I am not sure -- mine works like it always has... just a few more features. 

 

We will see if anyone else has had these issues. 

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
New Contributor
Posts: 2
Registered: ‎10-28-2009
My Device: Not Specified

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

Hi,

 

Yes I have the same problem. The only way I can think of describing it is a BLUE BACKGROUND with the facebook app sitting in the middle, however the size of the display is not for the storm (the app does not fill the screen) it looks more like the same size as the pearl. I just wondered if this was a simple screen setting. **trying to upload a picture**

Image Hosted by ImageShack.us

 

 

Right yes done that, this is what I mean, blue surrounding and the app not filling the screen looks more like Pearl size.

 

Alex

New Contributor
Posts: 7
Registered: ‎10-18-2009
My Device: Storm

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

Yes thats exactly what i have. But, if you go on just 'Mail', and go on FB message, it goes to normal screen, but thats not the point, if you download an app, you want it to be 100% functional!

 

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

Anyone with this issue -- do you happen to be running a non-default Theme? I recall others elsewhere in the forums were running custom Themes that were not compatible with newer device OS's. Try falling back to the default Theme and see if it clears up.

 

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

sgardne, was trying to figure this one out and that is an excellent point!  Mine works fine, but I am using default theme.....

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
New Contributor
Posts: 7
Registered: ‎10-18-2009
My Device: Storm

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

Yes i have been using a default theme since i purchased the phone.

New Contributor
Posts: 2
Registered: ‎10-28-2009
My Device: Not Specified

Re: Facebook v1.7 has shrunk on my Blackberry Storm!

Ye same here I have the default theme, and then I figured that if the messages do come through the inbox then it opens normal size. it's just a bit annoying to have to use that say if you want to update your status or something like that. I was just wondering is there a quick fix, did you find my picture helpful in describing the problem? Is that the same as what others are experiencing??