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Reply
New Member
Posts: 2
Registered: ‎11-14-2011
My Device: Torch 9800
My Carrier: AT&T
Accepted Solution

Factory reset

Does anyone know how I can reset my phone to the factory setting ?

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Factory reset

Doing a security wipe removes all data from the phone.  It's recommended everytime you switch to a new phone.

 

From your homescreen go to Options>Device>Security>Security Wipe and follow the instructions.

 

 

I hope that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Highlighted
New Member
Posts: 2
Registered: ‎11-14-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Factory reset

Thanks

New Member
Posts: 2
Registered: ‎01-29-2013
My Device: blackberry curve 8530
My Carrier: boost mobile

Re: Factory reset

what if your phone stopped working like i cant unlock or answer calls what do i do? i cant live w/o my phone help plz

Regular Contributor
Posts: 122
Registered: ‎12-10-2012
My Device: Curve 9320
My Carrier: 3 (Three-UK)

Re: Factory reset

Probably best to take your phone into your nearest phone shop or network provider, though they will probably charge.

Btw, i'd take off ur phone no. where it says 'my carrier'. You can access it in the 'my settings' section.
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