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New Contributor
Posts: 2
Registered: ‎06-10-2009
My Device: Not Specified
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Failed download, can i redownload without rebuying?

My phone froze while downloading an app i bought in app world and when i pulled the battery and rebooted it was not there. When i go back to app world it seems like ill have to buy it again to redownload. What do i do?
Hall of Famer III
Posts: 58,175
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Failed download, can i redownload without rebuying?

Hi and Welcome to the Forums!

 

Here is a section of the user manual that discusses your issue:

 

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

 

 Hope that helps!

 


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎06-10-2009
My Device: Not Specified

Re: Failed download, can i redownload without rebuying?

thank you!