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New Contributor
Posts: 2
Registered: ‎12-07-2009
My Device: Not Specified

Failed recovery on desktop software

I was wanting to delete some programs on my Bold 9700, so first did a backup, then deleted those programs i did not wan, I also wantd to recover some photos which were deleted 2 weeks ago on my BB, so I recovered a back up from a month ago, of course for some reason the photos did not appear????, a bit frustrated, I attempted to recover my latest backup today, but I am unable to recover, but the recovered on my BB s the backup from a month ago, the correct backup is howing and selected, but the wrong back up is recovered, I tried 3 times with the same result.....

Is there a problem with the desktop software, I am aware their is a new update, but the download keeps failing halfway along.

Regards John