Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎09-25-2012
My Device: 9900
My Carrier: Vodafone

Failure to sync to outlook using version 7.1 desktop software

My Bold 9780 is failing to sync to microsoft outlook using updated version of the desktop software. It goes through all the sync process and then gives an error message and then fails.

 

The error message is CRTranRec::GeLlinkedRecordId:invalid linked record id

 

How do i resolve this issue??

Highlighted
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Failure to sync to outlook using version 7.1 desktop software

Hello RAM911

 

Welcome to the forums. 

 

This is a previously reported issue that is being investigated by the RIM development team. No resolution time frame is currently available.  Please keep checking this article for updates. Also have a look at the workaround listed in the article. 

 

Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing wit...

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!