08-31-2011 09:21 AM
I bought a blackberry playbook cover from one if the authorized distributor a few days back. Later i found out that the cover was a fake as it was the worst in terms of quality, looks and had no official blackberry serial number or anything. So, i went back to the shop to ask him to give me the original in return and his reply was: "We have imported this cover from China and it is an original". He sold it to me for Rs.1400/- (INR) with a bill. One would expect an original product from Blackbery authorized showrooms, but this has broken the trust bond with the company.
I would like to know where do I lodge a complain with the company against the distributor.
09-01-2011 10:03 AM