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Visitor
Posts: 1
Registered: ‎12-09-2012
My Device: Blackberry curve
My Carrier: Koodo

Fatal error while updating?

My phone was acting very silly for a while, trackpad was being crazy and my keyboard would work then quit entirely. So I plugged it into my computer to do my updates, midupdate it disconnects itself and I get an error. " Blackberry has encountered a fatal error, try again later" I check my phone and instead of service bars, it says off. I'm not sure if it's fixable or what happened. But If someone could help me, or give me suggestions it would be greatly appreciated!! Thank you.
Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Fatal error while updating?

Hi and Welcome to the Community!

 

See these for possible solutions to your situation:

Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!

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