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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-14-2011
My Device: Blackerry Torch 9800
My Carrier: Optus

Faulty screen?

I have just recently received my new Blackberry Torch 9800 in the post from a courier. 


The dilema I am having is that the screen is so incredibly dull that it is impossible to read.


Is this just due to the battery possibly being at a low level or is the phone itself faulty?