09-03-2008 04:16 PM
I have an issue with my Bold, that when I file away email now it expands all my Outlook (2003) folders (I have hundreds on BES 4.0). When I had a curve and I went to file away emails it intelligently remembered the email addresses and folders where I previously filed away email, and automatically took me to that folder. As well as not expanding all my folders.
Does the bold have this function? I really need to be able to see my folders not expanded as I have 5 top level outlook folders and numerous folders below this, but as mentioned all folders are expanded making it a nightmare to file away emails on my Bold.
11-17-2008 07:47 AM
We have over 30 BB users that manage their Outlook mail with these handhelds since the old model 7230 days.
We just received our first model 9000 Bold units and have also noticed this particular abnormality. Since our senior managers have about 3 meters of Outlook folders setup that are all expanded now, then refuse to use the unit. It is too much work to "file" away their e-mails now.
If anybody at Blackberry can tell us when a fix will be available or how change this behaviour, it would be greatly appreciated.
11-19-2008 01:40 PM
Have you found an answer for this? We are experiencing the same thing moving from the Curve to the Bold. Filing messages goes to your folder list expanded, we need them to be collapsed to the higher level of folders.
12-02-2008 12:27 PM
12-03-2008 02:06 AM