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08-20-2008 12:52 PM
I use the Blacberry Pearl. I went on line and set up my email address so that I get work emails on my Blackberry (we use MS Outlook 2003 and MS Exchange). I get emails if I don't have any filter but if I use the filter I don't get the emails I am expecting, so it would appear I don't understand the filters. However, I am not dumb and I can read the instructions, so I can't work out what the problem is. Is there something strange I should know about?
08-20-2008 04:26 PM
Can you give an example of a filter you've created, the expected result, and what is happening.
08-20-2008 04:31 PM
08-21-2008 08:21 AM
OK. This is what I did.
1. Gave the filter a name.
2. In the "Apply filter when:" box I selected "From" field.
3. In the "Contains" box I entered the full e-mail address of the people I want to receive e-mails from. Each address is seperated by a semi-colon.
4. I then selected "Do not forward messages to devise". Is this where the error is?
08-21-2008 01:05 PM
08-21-2008 03:27 PM
I changed this and checked the box "Forward messages to device" on the 2nd. page and I am still not getting messages.
Now I have change the box on the 1st. page "When no filters apply" to "Forward messages to devise" (see below). This should mean I get ALL messages, so let's see what happens now.