01-22-2014 10:37 AM
Hello, someone tried to unlock my phone with it's password on nad tried about six time. I had no knowledge of this so I tried to enter my password like i normally do, but it did not work. I tried four more timed thinking I did not put the numbers in correctly. and now I have on emore attempt before my information is wiped out. I can't afford for this to happen..so please I need help
01-22-2014 11:01 AM
I wish I could be more positive but unless you have a backup of your data done with BlackBerry Desktop Software, BlackBerry Protect or a third-party app, you're going to lose your data.
One of the selling points of a BlackBerry phone is its security and when it comes to keeping people out of your locked phone, BlackBerry doesn't fool around. There is nobody on this planet, including BlackBerry itself, that can unlock your phone when it's password-protected. You might have to bite the bullet on this one and start over (unless, of course, you have a data backup as mentioned above).
Those are the facts, sorry if they don't help you at all. Cheers.