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New Contributor
Posts: 4
Registered: ‎01-14-2011
My Device: torch
My Carrier: bell

Flickering Screen Problem: Advice please!!!

I notice a white flicker at the right hand and bottom edge of the screen when I click to <switch applications>.  Has anyone else had the same problem, and if so, is there any advice you can give me (what can the store do for me, do I have the right to ask for a new torch, etc).

 

This flickering happens sometimes, but not all the time.

 

I am worried that this flickering is a sign of a bigger problem (e.g. eventual screen failure).

 

I have had my torch for 9 days.

 

Thank you very much in advance!!

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Flickering Screen Problem: Advice please!!!

It doesn't sound like the famous battery pull will fix this one.  I'd suggest, by your description, that it's a hardware problem as opposed to a software one (although if it just happens while switching applications, I could be wrong).

 

It sounds like a return visit to the store might be in order.  Show them the problem and maybe walk out with a new phone.


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New Contributor
Posts: 4
Registered: ‎01-14-2011
My Device: torch
My Carrier: bell

Re: Flickering Screen Problem: Advice please!!!

Thank you for you advice.

To answer you question, the screen flickers like this only when I click "switch app".

Fortunately, the store agreed to replace it. I hope the new one won't have this problem.

Thanks!